Privacy Policy

1. Introduction

Real Legend Homes Ltd ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use our services, or interact with us through any channel including WhatsApp, phone, email, or in person.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

We may collect the following types of information:

• Personal Identification: Full name, email address, phone number, and mailing address.
• Property Preferences: Budget, desired location, property type (sale, rent, shortlet), and specific requirements.
• Inquiry Details: Messages, questions, and notes you submit through contact forms, WhatsApp, or email.
• Technical Data: IP address, browser type, device information, and pages visited on our website.
• Communication Records: WhatsApp chats, call logs, and email correspondence for quality assurance and dispute resolution.

3. How We Use Your Information

We use the information collected to:

• Respond to your property inquiries and provide requested services.
• Match you with suitable properties, agents, or service providers.
• Send updates about new listings, price changes, and market trends (only if you opt in).
• Process transactions and maintain records for legal compliance.
• Improve our website, services, and customer experience.
• Prevent fraud and ensure the security of our platform.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with:

• Internal Team: Our licensed agents, facility managers, and administrative staff who need the information to serve you.
• Service Providers: Trusted third parties such as legal firms, surveyors, and mortgage partners who assist in property transactions.
• Legal Authorities: When required by law, court order, or to protect our rights, property, or safety.

5. WhatsApp and Messaging Platforms

We use WhatsApp Business and similar messaging platforms to communicate with clients. Messages sent through these channels are stored on our servers for record-keeping and quality assurance. By contacting us via WhatsApp, you consent to this storage. We do not share your WhatsApp number with unauthorized parties.

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can disable cookies through your browser settings, though this may limit certain website features.

7. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, access controls, and regular security audits. While we strive to protect your data, no internet transmission is 100% secure. We encourage you to use strong passwords and keep your contact details up to date.

8. Your Rights

As a data subject under Nigerian data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (subject to legal retention requirements).
• Opt out of marketing communications at any time.
• Withdraw consent for data processing where applicable.

To exercise these rights, contact us at info@reallegendhomes.com or via WhatsApp at 0704 439 1406.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Property transaction records are retained for a minimum of 7 years in accordance with Nigerian financial regulations.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy regularly.

12. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us: